Privacy Policy

At Software Sathi, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when using Stock Sathi, our SaaS tool for inventory management. By using our Service, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information from our users:

• Personal Information: This includes your name, email address, phone number, billing address, and payment information when you register for an account or subscribe to our service.
• Business Information: This includes any inventory or business-related data you upload to Stock Sathi, such as stock levels, vendor details, and purchase/sales records.
• Usage Data: We collect information about how you interact with the platform, including pages viewed, features used, and technical information such as your IP address, browser type, and device details.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Service, including:

• Setting up and managing your account, processing transactions, and providing customer support.
• Personalizing your experience on Stock Sathi by providing relevant content and recommendations.
• Monitoring and analyzing usage trends to improve the functionality and user experience of our platform.
• Communicating with you regarding updates, changes to the service, or promotional offers (with your consent).

3. Data Protection and Security

We take data security seriously and implement appropriate technical and organizational measures to safeguard your information. These measures include encryption, secure servers, and access control protocols to protect your personal and business data from unauthorized access, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

4. Data Retention

We will retain your personal and business data for as long as your account is active or as needed to provide you with our Service. If you cancel your account, we will retain and use your data only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating Stock Sathi, such as:

• Payment processors for billing and transaction purposes.
• Third-party services that provide hosting, database management, and technical support for our platform.
• Legal authorities, if required by law or in response to valid legal requests.

All third parties with whom we share your data are required to protect your information and only use it in accordance with our instructions.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about how you use Stock Sathi and to personalize your experience. Cookies are small data files stored on your device that allow us to track your usage, preferences, and activity on our platform.

You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the Service.

7. Your Data Rights

As a user, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data, although this may affect your ability to use the Service.
• Portability: You have the right to request a copy of your data in a structured, machine-readable format.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make significant changes, we will notify you by email or by posting a notice on our website. Your continued use of Stock Sathi after any modifications indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

• Email: namaste@softwaresathi.com
• Phone: 0788-4219544
• Address: Software Sathi, 229, First floor, Dhillon Complex, Akash Ganga, Bhilai, (C.G).